SASSA Reconsideration. If you strongly believe that your R370 grant is declined unfairly and you are eligible for the grant, then you must apply for reconsideration. In this article, we will cover the complete procedure to apply for reconsideration, making your case stronger and how to maximize the chance for your grant to be approved.
Step-by-Step Process to Submit the SASSA Reconsideration Appeal
SASSA has made the appeal process easier so anyone whose grant is rejected can benefit from it and can apply for reconsideration easily. There are two official channels to apply for reconsideration: online and offline. We are going to explain both ways in detail you can use to apply for reconsideration.
Submitting Reconsideration Request Through SASSA Website
We recommend applying for reconsideration online. It is the most convenient way as you can do it without going anywhere. Just follow the below easy steps to submit a reconsideration request online through the SASSA website:
Step 1: Visit the Social Development Website
Visit the official Social Development reconsideration website at https://srd.dsd.gov.za/appeals/appeal.
Step 2: Enter Your ID And Phone Number
Enter your South African ID number and the phone number you used to submit your SRD grant application.
Step 3: Complete the OTP Verification Process
Now click on the “send pin” button. A verification OTP code will be sent to your registered mobile number. Enter that OTP code into the website screen. Upon providing the correct code and verification, you will be redirected to the portal.
Step 4: Navigate to Reconsideration Page And Select the Month
Now navigate to the Reconsideration page. On the reconsideration application page, you will need to select the month for which you want to apply for reconsideration. Select the appropriate month for which you are applying.
Step 5: Provide the Reason and Supporting Documents
Now you need to enter the reason why you are applying for reconsideration and believe you are eligible for the grant. Please also attach the evidence and any supporting documents which prove that you are eligible for the grant and make your case stronger.
Step 6: Submit the Form
Submit the reconsideration request form after providing the reason and attaching the supportive documents.
Step 7: Wait For the Decision
That’s all. You have successfully submitted your reconsideration application. Now, you need to wait until the decision is made. SASSA will take up to 60 to 90 days to make the final decision.
The waiting time can vary depending on the reconsideration requests they are receiving, the complexity of your case and the information you provided.
Provide accurate and up-to-date information to ensure SASSA has your complete records. This will help prevent delays on your behalf. You will receive a notification once your request has been processed and a decision has been made.
Applying for Reconsideration By Visiting the SASSA Office
As compared to applying for reconsideration online, this method is a time consuming process. You will need to wait in long queues, and it can take your whole day. Here is the step-by-step process to submit your reconsideration request by visiting the SASSA office:
Step 1: Gather Required Documents
Gather all the necessary documents, including:
Step 2: Locate Your Nearest SASSA Office
After gathering your documents, you need to locate your nearest SASSA office. You must confirm their opening timing before visiting. Most SASSA offices are open from 8:00 AM to 4:00 AM, Monday to Friday.
Step 3: Visit the SASSA Office
After confirming your nearest office and their opening timing, visit the office during their open hours. You may have to wait in the queue. Once your turn comes, ask the SASSA official to provide the reconsideration form.
Step 4: Fill Out the Reconsideration Form
Fill out the complete form with your accurate and up-to-date information. Briefly explain your reason for requesting reconsideration and must attach all supporting documents to make your case stronger.
Step 5: Obtain the Receipt of Confirmation
Now, submit the form to the SASSA representative. They will provide you with a receipt of confirmation. Keep this receipt in a safe place as it has your reference number and may be needed in future.
Step 6: Wait for the Outcome
After the submission, you will have to wait up to 90 days for your reconsideration request to be processed. You will be notified once your application is reviewed and the decision is made.
Tip: You can download, print, and complete the SASSA Reconsideration Form before visiting the SASSA office to save time and effort. Then, you can submit the form along with your documents and do not need to fill the form in the office.
SASSA SRD Reconsideration Status Check
After applying for SASSA reconsideration, you must check your SASSA status regularly to stay updated on your application progress. Your grant reconsideration application may take up to 90 days to be reviewed and approved. You can check your SASSA reconsideration status online for R370 grant by using the following methods:
Check the Reconsideration Status From the SASSA’s Website
Apart from these methods, you can also check your reconsideration status by visiting the SASSA office or by calling the SASSA helpline at 0800 60 10 11.
The reconsideration status result will show you the months for which your reconsideration request was approved and how much SASSA will pay you.
The Reasons You Need to Apply for Reconsideration
There could be multiple reasons that lead to your application rejection and now you are thinking of requesting reconsideration. Some of the main reasons can be:
These are the most common reasons, of course there could be other reasons as well.
What are the Requirements To Apply For Reconsideration Application
There is an eligibility criteria which must be fulfilled before applying for SASSA Reconsideration:
Apart from that, you should provide the additional information or documents to support your claim and proof that you are eligible for the grant.
What Documents Are Required For Reconsideration Appeal
The specific documents required for a reconsideration appeal may vary depending on the details of your initial application and the reason for the rejection of your grant. Some essential documents that are required include:
Providing the correct, up-to-date, and relevant documents is most important for the success of your reconsideration request, as it can significantly increase the chances of your grant being reconsidered and approved.
SASSA Reconsideration Outcomes
There are three possible outcomes of SASSA Reconsideration:
| Outcome | Meaning |
| SASSA Reconsideration Approved | It means your application is reconsidered, and you are approved for the grant. You will start receiving grant payments from the month your grant is approved. |
| SASSA Reconsideration Declined | It shows that your application for reconsideration has been declined, and the original decision remains unchanged. You will not be able to receive any SASSA grant payments. |
| SASSA Reconsideration Pending | It means that your reconsideration application is still under review, and SASSA needs more time to make the final decision. You will be notified once the decision is made. |
Please keep in mind that SASSA can also ask for further additional documents while reviewing your grant. Upon asking, you have to provide them as soon as possible to avoid a delay in your grant.
What If My Reconsideration Request Declined?
If your reconsideration request for a SASSA grant is declined, you have the final option to appeal the decision to the Independent Tribunal for Social Assistance Appeals (ITSAA). This appeal must be filed within 90 days of receiving the rejection notice.